Privacy policy

Privacy Policy

[Last Update: 10 June 2026]

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

Information We Collect

We may collect the following information:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

Order Information

  • Products purchased

  • Order history

  • Shipping preferences

  • Return and refund requests

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage returns and refunds

  • Communicate regarding your orders

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing communications where permitted or where you have provided consent

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates regarding:

  • New product launches

  • Promotions and special offers

  • Brand news and updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • Payment providers

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics providers

  • Email marketing providers

  • Professional advisers where required

These third parties only receive information necessary to perform their services.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on your location and applicable laws, you may have rights relating to your personal information, including:

  • The right to access your data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Where required by applicable data protection laws, including the General Data Protection Regulation (GDPR), Burrow Night processes personal information on one or more of the following legal bases:

  • To perform a contract with you, including processing and delivering your orders

  • To comply with legal obligations

  • For our legitimate business interests, provided these interests do not override your rights and freedoms

  • Where you have provided your consent, including for certain marketing communications

Where processing is based on consent, you have the right to withdraw your consent at any time.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.

You may manage cookie preferences through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

info@burrownight.com

Thank you for trusting Burrow Night.